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FAQs


General:
What is Digital Wish and how do you cover your operating costs?
What can be donated through Digital Wish?
Are donations through Digital Wish tax deductible?

Registration and your account:
My school isn't on the list. Can I still register?
What do I do if I forgot my Username and Password?
How do I edit or delete my account?

Ordering and Shipping:
Where do I find my Order Number and check on shipping status?
Where do I send payment?
What if the product I want to purchase isn't listed on the site?
Can I pay with a Purchase Order?
What is 'Cash Available' and how do I use it?
Can I have an item shipped to my home?

Current Promotions:
What is the Digital Wish Deal?



What is Digital Wish and how do you cover your operating costs?

Digital Wish develops new online tools and promotions that empower teachers and their supporters to get new technology for their classrooms and enhance learning for our children.
We rely on foundational grants and additional donations to fund our overhead, website development, and matching grants. We are proud to be supported by organizations such as the Draper Richards Foundation and Flip Video. Please make a donation to Digital Wish and help us to maintain and expand our operations!
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What can be donated through Digital Wish?
Teachers and schools can receive donations of any of the technology products we offer, or cash donations can be made directly into school and teacher accounts. Teachers that receive monetary donations for the Digital Wish accounts can purchase the technology items they need most for their classrooms.
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Are donations through Digital Wish tax deductible?
Yes, all donations made on our website are tax deductible. You will receive an emailed receipt after each donation.
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My school isn't on the list. Can I still register?
If you work for a non-profit educational institution serving PreK-12 students or higher education you are eligible to register, even if your school is not currently on the list. You can add your school to Digital Wish during the registration process. After being prompted to click on your state and county, you will be taken to a page with a drop-down menu of the schools in that county. If your school is not on this list, click the "Add a School" button. Fill in your school's information, and click "Finish." This will add your school to our database.
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What do I do if I forgot my Username and Password?
You can retrieve your username and password here by entering the email you used to register your account.
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How do I edit or delete my account?
You can edit your account information, such as your profile, wish list, friends, etc., from the Account page by clicking on "Edit Profile." You can also change your school from here. Click on the link that corresponds to the function you wish to edit. You can delete your account by clicking the link "Delete My Account" in the settings section.
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Where do I find my Order Number and check on shipping status?
Your order number is listed at the top of your order, under the Digital Wish logo on the left hand side. You can view the status of all of your current and previous orders from Account by clicking on Order Status.
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Where do I send payment?
Digital Wish
Accounts receivable
PO Box 1072
Manchester Center, VT 05255

Checks should be made out to Digital Wish
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What if the product I want to purchase isn't listed on the site?
Please Make a Product Suggestion! Digital Wish staff will process your request. Please note that making a product suggestion does not guarantee that a product will be listed on the site.
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Can I pay with a Purchase Order?
Digital Wish is a cash-forward organization. For this reason we require full payment before we can process orders. If your school needs to send a purchase order, a check must accompany it. Instructions on the proper way to pay with a PO can be found here.
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What is 'Cash Available' and how do I use it?
Cash Available is money that was donated to you by a donor, Digital Wish, or a fundraiser. You can see where it came from if you click on Cash Available on your Account page. To use it, simply shop for items and the funds will be automatically applied to your purchase on the checkout screen of the shopping cart.
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Can I have an item shipped to my home?
All products must become property of the school or institution they were purchased for. Digital Wish can only ship items directly to schools.
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What is the Digital Wish Deal?
Digital Wish works closely with manufacturers to secure the best deals on classroom technology. The Digital Wish Deal highlights the best educator-only offers available on our site.
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Can't find an answer to your question? Send an email to orders@digitalwish.org




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